Responsibilities: - Assist customers with travel-related queries via phone/email/chat for domestic airline services. - Provide accurate information on bookings, cancellations, and flight updates. - Ensure timely resolutions to enhance customer satisfaction. - Adhere to process guidelines and quality standards. Requirements: - Qualification: Undergraduates or Graduates (Freshers can apply). - Good communication skills in English and Hindi (verbal and written). - Basic computer proficiency (MS Office, email handling). - Age: 18-28 years preferred; ability to work in rotational shifts. - Freshers with a positive attitude and eagerness to learn in the travel sector. Salary & Benefits: - Take Home Salary: 16,500 per month. - Process Incentives: Up to 5,000 based on performance. - Additional Perks: Free Flight Tickets after completing 6 months, One-sided Cab Facility. - 6 days working with rotational shifts and offs. - Growth opportunities in the aviation and travel industry. - Supportive work culture with training provided.
Job Title
Customer Service Representative