Job Title

About FlexyPeFlexyPe is a cutting-edge one-click checkout provider for D2C brands. Since our inception, we have processed over INR 120+ crores in transactions, with a monthly average of INR 15 crore. We are a tight-knit team of 10 passionate and relentless individuals dedicated to revolutionizing the checkout experience. As we expand our team, we are looking for a driven Customer Success Specialist to join our journey.We’re small, scrappy, and building the future. If you thrive in chaos, love wearing multiple hats, and want to leave fingerprints all over a rocketship, read on.Role OverviewWe’re looking for a dynamic Customer Success Specialist to join our team. This is a hands-on role where you’ll be the bridge between our product, tech team, and clients, ensuring smooth operations and exceptional customer experiences.What You’ll Do: -- Develop a deep understanding of our product, its features and benefits. - Work closely with existing clients to understand their challenges and proactively resolve them. - Collaborate with the tech team to address issues swiftly and efficiently. - Assist in onboarding new clients, ensuring a seamless experience. - Leverage your analytical eye to identify trends and suggest improvements. - Keep the clients engaged.What We’re Looking For- Freshers are welcome! Past experience in eCommerce, Shopify or fintech is a bonus. - Quick learners who can grasp the ins and outs of our product. - Strong communication and problem-solving skills. - A knack for analytics to understand customer pain points and recommend solutions. - Self-starters with a customer-first mindset.Stipend: ₹10,000 to 15,0000/month + Performance Bonuses⏳ Duration: 6 months (Non-negotiable)Full-time opportunity with a performance-based salary of ₹5 - 10 LPA after internshipApply only if you are ready to work for at least 6 months.Note: We work 6-days a week in-office, apply only if you are actually ready for the hustle with the founding team.