Job Title

My client, a global consultancy firm is now building up a technical center with massive hiring on ServiceNow talents. We are seeking an experienced Manager to lead ServiceNow consulting and implementation projects. This role requires a blend of technical expertise, leadership capabilities, and client engagement skills to deliver innovative solutions that drive business transformation.Key Responsibilities- Lead end-to-end ServiceNow delivery: Oversee design, development, and implementation of ServiceNow solutions, ensuring alignment with client requirements and best practices. - Manage teams and projects: Delegate tasks effectively, coach team members, and ensure timely, high-quality delivery. - Strategic problem-solving: Apply critical thinking to structure complex business challenges and deliver actionable solutions. - Stakeholder engagement: Communicate clearly and influence decision-making through structured, client-focused interactions. - Quality assurance: Review deliverables for accuracy, relevance, and compliance with standards. - Drive innovation: Identify opportunities for process improvement and leverage tools to optimize outcomes. - Uphold ethical standards: Maintain integrity and professionalism in all engagements.Job Requirements- Proven experience in ServiceNow platform customization, workflow administration, reporting, scripting, and third-party integrations. - Strong knowledge of ServiceNow components: Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, and workflows. - Ability to architect technical implementations, prioritize development efforts, and manage vendor relationships. - Familiarity with agile methodologies and project management principles. - Proficiency in JavaScript, HTML, CSS, and Web Services. - Holding ServiceNow certification is a must: Certified Administrator Certified Application Developer/ Certified Implementation Specialist (ITSM/HR/GRC/VR/ITOM/SecOps) - Experience integrating ServiceNow with other enterprise tools. - AngularJS or other scripting languages. - Exposure to Active Directory and Azure Web Services. - Bachelor’s degree in Engineering, Technology, or Computer Applications (BE/BTech, MCA).This role offers the chance to contribute to impactful projects within a supportive and inclusive team culture. If you are interested, please send your CV to s.liao@.