Job Title

Capacity ControllerA. Job PurposeTo manage and optimize cargo capacity across Air India’s fleet, ensuring effective utilization aligned with commercial objectives and operational efficiency.To coordinate actively with sales, marketing, and operational teams to align cargo capacity with market demand and maximize revenue generation.B. Key AccountabilitiesDemand Analysis and Capacity PlanningMonitor and analyze cargo demand trends, market conditions, and customer requirements to optimize cargo capacity and address potential constraints.Cross-functional CoordinationWork closely with sales, marketing, and revenue management teams to align cargo capacity with booking trends, promotional activities, and revenue strategies.Operational EfficiencyImplement capacity control measures that maximize revenue and minimize costs, ensuring optimal utilization of available cargo space.Compliance and SafetyEnsure all cargo operations adhere to regulatory requirements, safety standards, and operational procedures.Reporting and Process ImprovementGenerate reports on cargo capacity utilization and performance, identify process improvements, and participate in projects to enhance capacity management systems.C. Skills Required for the roleAdvanced Analytical Skills Stakeholder ManagementStrategic Planning Problem SolvingEffective Communication SkillsRelationship Building AbilitiesD. Key InterfacesInternal InterfacesPricing and Revenue ManagementCollaborate to integrate capacity planning with pricing and revenue strategies.Sales and MarketingCoordinate efforts to align capacity with market demand and promotional activities. Operations and Inventory ManagementLiaise with operational teams to ensure cargo handling processes are efficient and compliantWork in conjunction with inventory management to oversee daily cargo capacity planning.External InterfacesRegulatory BodiesEnsure compliance with aviation regulations and operational standards.E. Educational and Experience RequirementsMinimum Education RequirementBachelor’s degree in an analytical discipline such as Business, or a relevant field.Minimum Requirement- Desired Experience4-5 years of experience in aviation industry with focus on cargo capacity and load planning processes.4+ years of experience with a deeper involvement in capacity planning, cargo operations, and team collaboration within the aviation or logistics sectors.