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World Wide Technology (WWT) , a global technology integrator and supply chain solutions provider. WWT employs more than 10,000 people worldwide and operates in more than 2 million square feet of state-of-the-art warehousing, distribution, and integration space strategically located worldwide.WWT ranked on Glassdoor's Best Places to Work & on Fortune's 100 Best Companies to Work For list for the 13th consecutive year! We are number 9 on India’s Great Place to Work for Mid-size Companies, 2025 World Wide Technology Holding Co, LLC. (WWT) has an opportunity available for aSenior (L2) Active Directory Administrator rolewith competitive pay depending on your experience and current salary. Please respond with anupdated resume and the required details at the bottom of the email.Job Title: Senior (L2) Active Directory Administrator Location: Bangalore Duration: 6 months (With high possibility of extensions) About the role We’re an L2 escalation team that owns core directory and security adjacent services. We solve complex problems, write things down, and automate the boring parts. We’re hiring two engineers. Every hire must bring strong Windows/AD fundamentals, and each hire must also satisfy one track: Splunk AdministrationorNetskope (SWG/CASB) Administration. What you’ll do (shared) Operate with a security first, proactive mindset; don’t wait for tickets—find and fix issues. Meet day to day operational commitments, participate in on call, and follow rigorous change control. Troubleshoot deeply: analyze verbose logs, traces, and (when relevant) packet captures; correlate across client, network, identity, and cloud systems; produce clear RCAs and runbooks. Partner with Client Eng, Network, InfoSec, and Platform teams; create crisp documentation and enable self-service. Automate routine tasks (PowerShell preferred, any scripting language welcome). Must have — Core Windows/AD (applies to all candidates) Strong hands on administration of Microsoft Active Directory (GPO, DNS, DHCP), PKI, and Windows Server/Client at enterprise scale. Working knowledge of LDAP, directory replication, and schema change safety; obsessive about standards, procedures, and access hygiene. Scripting proficiency in at least one language (PowerShell preferred) for automation and diagnostics. Demonstrated, methodical troubleshooting and prioritization under pressure; excellent communication; quick learner with a growth mindset. Must have — Pick ONE Emphasis Track Track A — Splunk Administration Administer and harden Splunk Enterprise in multi-site deployments (indexer clustering + search head clustering, deployer/DS, RBAC, app lifecycle, license mgmt). Own performance & reliability: ingestion/search tuning (RF/SF validation, queues, bucket health, retention), and DR/failover testing. Lead clean, compliant data onboarding (forwarders/syslog/HEC), sourcetypes, props/transforms, timestamps/line?breaking, field extractions. Build/optimize SPL, dashboards, and alerts; coach users on best practices.Track B — Netskope (SWG/CASB) Administration Administer and evolve Netskope: threat protection, secure web gateway, and DLP policies aligned to security requirements; coordinate safe rollouts with client, network, and InfoSec teams. Investigate and resolve connectivity/performance issues; assist security incident response and apply relevant product features. Analyze endpoint/agent logs, policy traces, SSL/TLS handshakes, PAC/proxy flows, and gateway telemetry; corroborate with identity, DNS, and network data; build diagnostics dashboards (often in Splunk). Nice within this track: Netskope certification (NSCO&A/NSCI); familiarity with SSL/TLS and PKI internals; Wireshark/HAR fluency; prior CASB/SWG experience (vendor agnostic). You’ll also touch IPAM, Splunk (as a consumer if you’re in the Netskope track), Netskope/CASB (as a consumer if you’re in the Splunk track), One Identity Active Roles, Quest RMAD, and related enterprise tools. Success looks like Directory hygiene: clean replication, predictable GPO/DNS/DHCP behavior, and well documented PKI changes. Troubleshooting outcomes: faster MTTR with clear RCAs, reusable runbooks, and automation to prevent recurrence. Splunk track: cluster health green (RF/SF met), low ingest errors & latency, stable license utilization, search SLOs met, clean field extractions. Netskope track: safe policy rollouts, measurable reduction in policy related incidents, clear visibility for investigations, and improved end user experience. Niceto have (both tracks) Experience in large enterprises (~10k+ users) and with compliance regimes (ISO/NIST/PCI/HIPAA/GDPR). Cross domain exposure: AD/PKI, Splunk, DLP, CASB/SWG, identity, networking.