Job Title

Job descriptionWalk-In Drive @ Infosys BPMLaunch Your Career in Service Desk - International Voice Process!Location: Pune (Interview), Job Locations: PuneWalk-In Dates: 9th and 11th December 2025Time: 10:00 AM to 2:00 PMVenue:Infosys BPM Limited,1st Floor, ODC 8, Angsana building, ASCENDAS, Ascendas, Hinjewadi - Kasarsai Rd, Phase 3, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pimpri-Chinchwad, Maharashtra, 411057.Mode: 100% Work from Office (WFO)Who We're HiringWere on the lookout for Fresh Graduates (0 - 1 year experience) who are enthusiastic and have a passion for Service Desk customer excellence. If you're looking to grow with a global leader, this is your chance to start strong!Open Roles:Service Desk- Excellent communication skills to attend/resolve client issues on calls/chat/mail. - Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage - Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory - General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing - Productivity applications like Microsoft office tools. - Open to work in 24*7 and work from office environment - Analytical problem solvers who will understand issues and to resolve customer issues - Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently - Being proactive and show the utmost respect for customers time - Good time management, ensuring all contacts with customers add value - Work from OfficeMust to adhere and non-negotiables:- Excellent in communication - Need to work on US shift timings. - Need to complete specific and dedicated training programs set by the client. - 24*7 , flexible shifts - 100% WFO , no hybrid - Preferred Qualifications: Any GraduatePreferred: Basic understanding or any Service Desk certificationMandatory Documents to Carry- Updated printout of your resume - Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport) - All original academic documents for verification: - 10th & 12th Marksheets - Graduation (All Semesters, CMM, Provisional & Degree Certificate)Laptops & cameras are not permitted due to security restrictions.Government ID is mandatory for entry into the campus.How to Attend the Walk-In- Carry a copy of this email/invitation - Register your application in advanceWalk into the Infosys Hinjawadi Pune office on 9th and 11th December 2025 between 10:00 AM - 2:00 PMWhy Infosys BPM?- Work with a global brand - Extensive training & upskilling programs - Fast-track career growth in tech support or customer success - Dynamic, inclusive, and team-oriented cultureCome build your career with Infosys BPM. Lets grow, together.We cant wait to meet you!Warm Regards,Talent Acquisition TeamInfosys BPM Ltd.Human Resources | INFY HRBangalore | Pune | Global LocationsTransforming Talent | Empowering Careers