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Company: Atomic North Pvt LtdJob Title: Salesforce QA with Field Service Lightning (FSL) ExpLocation: Bangalore/ChennaiMode: Hybrid (4 Days in a week)Duration: Full TimeShift Timing :- 9:00 AM - 6:00 PM**Field Service(FSL) exp is mandatory****Excellent Communication Skills**Responsibilities:- Develop and execute manual and automated test plans for Salesforce Field Service implementations, configurations, and integrations - Validate field service workflows, dispatch logic, mobile technician experiences, and service appointment management - Collaborate with Salesforce developers, admins, business analysts, and end-users to ensure feature completeness and functionality - Participate in requirement reviews to provide QA insights and testability feedback - Perform regression testing, system integration testing (SIT), and user acceptance testing (UAT) support - Identify, document, and track defects and issues using tools like Jira, Azure DevOps, or similar - Ensure testing is aligned with Salesforce best practices, release schedules, and business goals - Work with test data creation and environment validation to support accurate and efficient test cycles - Participate in Agile ceremonies including sprint planning, retrospectives, and daily stand-upsQualifications:- 5+ years of QA experience, including 1–2 years testing Salesforce Field Service or Salesforce Service Cloud - Strong understanding of Salesforce architecture, workflows, validation rules, and process automation - Experience testing mobile experiences (iOS/Android) related to field service use cases - Familiarity with test case management tools and defect tracking systems (e.g., Jira, TestRail) - Excellent analytical, problem-solving, and communication skills - Ability to work independently and in cross-functional teams