We are hiring for Team Leader positionJob Responsibilities:Engaging with various stakeholders to coordinate smooth flow of work.Training/mentoring staff on the process.Handling client communications and managing all deliveries of each engagement to ensure the Quality and TAT is maintained.Mentoring customer service team and ensuring high quality timely deliverables.Manage and direct the day to day activities.Job Requirement:On paper team leader experience is required only in voice process (inbound/outbound)Excellent working knowledge of Excel is required/MBA/CA inter can applyExperience range can be between 1 to 4 yearsWorking shifts & days - Day shift & 6 days workingFluent communication skills.Salary- upto 5.50 LPARegards,Neha Khandelwalneha.k@Note: Kindly don't call on any office number. If your CV matches our requirements, I will reach out to you directly.
Job Title
Team Leader BPO