Locations: BangaloreExperience: 8-12 YearsRole: ServiceNow AdministratorRequired Technical Skill Set :- Understand / Basic know-how of ITIL Process. - Understand and Perform Client / Server level scripting. - Able to demonstrate use cases of successful automation. - Understand end to end knowhow of Service Now eBonding. - Able to demonstrate use of Service Now Visualization and dashboard creation. - Understand end to end Incident Management, Change Management, Problem Management life cycles. - Able to work with the larger program team to building catalogs, improve CMDB, UI Experience enhancements. - Able to demonstrate use cases of any third party API integration with Service Now.Responsibility:- Able to have a wide breadth of Service Now platform knowledge to resolve technical issues. - Collaborate with business users to understand and translate business requirements into functional and non-functional technical requirements. - Understand the latest emerging technologies within Service Now platform and able to perform the enhancements to the business. - Able to Assist and perform training of Service Now operations to business users. - Able to demonstrate experience with scripting and coding. - Understanding of end of end Service Now Platform versions and changes including the latest released Washington DC and Vancouver.Good to have:- Demonstrated success in analyzing, investigating and resolving technical issues in Service Now configuration - Willing to learn and pilot innovations independently with minimal hand holding - Good analytical abilities - Good Communication skills - Awesome team management skills
Job Title
Administrator