Job Title

TCS is Hiring for DERM (Delivery Excellence & Risk Management)Skill: DERM (Delivery Excellence & Risk Management)Location: Bengaluru, Think Campus, Electronic CityDesired Experience Range: 10 to 15 YearsOnly Work from Office (No Hybrid, No Remote, No Work from Home)Shift Timing: Should be comfortable with night (US) & Rotational ShiftsOverview:- To drive Data driven culture in operation by imparting various quality tools and methodologies trainings. - To ensure that the best-in-class client satisfaction rating is achieved by leveraging Delivery Excellence initiatives - To facilitate deployment of Quality management system (iQMS) including ISO and CMMi practices - To drive business process improvements leveraging Lean Six SigmaPrimary Responsibilities:- Conduct Thought leadership workshops and develop continuous improvement roadmap for the associated client accounts. - Lead & mentor Process Improvement projects leveraging Lean Six Sigma methodologies to deliver targeted Business value and productivity improvements. - Build and develop competencies on Quality Management Systems, Lean Six Sigma and digital transformation techniques. - Drive innovation and automation projects to deliver award winning case studies in internal and external forums. - Drive effective No Surprise framework to ensure process risks are proactively identified and mitigated for the associated client accounts. - Effectively engage with clients and internal stakeholders to ensure Delivery Excellence Initiatives are effectively deployed and recognized.Critical Success Factors:- Excellent communication and presentation skills - An eye for detail, analytical and data oriented with logical problem solving approach - Client and Stakeholder management skills - Influencing Skills - Program management skills – soft skills & networking - Assertive & self driven with an attitude of challenging the status quo - Ambitious or Goal oriented with a will to make it happen.Education/Certification/Experience Requirements:- Overall 10+ plus years of work experience with proven expertise in business problem solving and delivering significant business value to the clients and internal stakeholders. Exposure to Service industry is must. - Should be able to demonstrate experience in practical application of Lean Six Sigma techniques, Automation, etc. Experience in deploying Data analytics, Machine learning, Artificial Intelligence,etc would be an advantage - LSS Green belt must. QMS, Black Belt, Master Black belt, Agile, Digital competencies and PMP certifications would be an advantage. - Atleast 4 years of experience as Lean Six Sigma or Transformation professional for FAO, SCM, HRO processes is must. - Educational Requirements: MCOM, MBA in Finance, CA/ICWA or Engineering background with proven black belt or transformation expertise in FAO,SCM,HRO processes - Shift: Willing to work in all shifts (currently afternoon shift) and willing to travel to any location as per client/organization requirements.