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Job Title


Senior Manager, Enterprise & Operational Risk


Company : Visa


Location : Bengaluru, Karnataka


Created : 2025-12-18


Job Type : Full Time


Job Description

Key Responsibilities:Enterprise & Operational Risk Framework Implementation- Partner closely with the Head of Corporate Risk CEMEA to implement and embed the Enterprise Risk Management framework across the region - Drive hands-on execution of the Operational Risk Framework, working directly with business teams to integrate risk management into their processes and workflows - Lead the design and rollout of Risk and Control Self-Assessment (RCSA) processes across business units, defining in-scope processes and ensuring comprehensive coverage - Provide direct support and guidance to business teams in completing RCSAs, conducting quality reviews, and driving continuous improvement - Enable business teams to conduct effective risk assessments by developing practical tools, and guidance materials - Build and maintain user-friendly guides for logging risks, issues, and operational events, driving adoption and consistent usage across teams - Analyze risk and issue data to identify trends, concentrations, and emerging themes for management attention - Support business units in developing risk mitigation plans and tracking progress to closure - Drive control reassessment activities based on identified issues and changing risk landscapes - Develop risk reporting and dashboards that provide actionable insights to managementRisk Governance & Committee Management- Own the end-to-end administration of CEMEA Risk Committee, ensuring they operate effectively as forums for risk oversight - Develop and manage risk committee agendas in partnership with the Head of Corporate Risk CEMEA, ensuring the right topics receive appropriate focus and time - Coordinate with business teams and stakeholders to gather high-quality content and materials for committee discussions - Prepare executive-level risk committee papers, presentations, and briefing materials that clearly articulate key risks and required decisions - Ensure risk committee materials meet quality standards and are distributed to members with adequate time for review - Facilitate effective committee discussions by ensuring proper preparation, documentation, and follow-up - Maintain comprehensive action logs from risk committee meetings and proactively follow up with owners to drive timely closure - Track and report on the status of committee actions and decisions, escalating delays or issues as appropriate - Drive consistency in governance processes, templates, and standards across sub-regional risk committees - Support the establishment and documentation of escalation protocols to ensure material risks flow appropriately from sub-regional to regional committees - Continuously improve risk committee effectiveness based on feedback and evolving business needs.Essential Experience & Qualifications- Minimum 10 years of relevant experience in enterprise risk management and operational risk in financial services - Hands-on experience implementing ERM and operational risk frameworks at a multinational bank or financial institution, OR - Experience at a top-tier consulting firm (Big 4 or leading strategy/risk consultancy) working with clients to design and implement these frameworks - Proven track record of successfully embedding risk frameworks and driving adoption across complex organizations - Deep practical knowledge of RCSA processes, risk assessment methodologies, and operational risk management - Experience managing risk governance forums and producing executive-level risk reporting - Strong understanding of payments, banking, or financial services risk landscapes - Advanced degree (MBA, Master's) or professional certifications (FRM, PRM, CFA, CPA)