Job Title

Core Technical Client Consulting- Strategically partner with the Customer Cloud Sales Team to identify and qualify business opportunities and identify key customer technical objections. - Develop strategies to resolve technical obstacles and architect client solutions to meet complex business and technical requirements - Lead the technical aspects of the sales cycle, including technical trainings, client presentations, technical bid responses, product and solution briefings, and proof-of-concept technical work - Identify and respond to key technical objections from client, providing prescriptive guidance for successful resolutions tailored to specific client needs - May directly work with Customer's Cloud products to demonstrate, design and prototype integrations in customer/partner environments - Develop and deliver thorough product messaging to highlight advanced technical value propositions, using techniques such as: whiteboard and slide presentations, technical product demonstrations, white papers, trial management and RFI response documents - Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution - Leverage technical expertise to provide “best practice” counsel to optimize advanced technical products’ effectivenessOther Critical Functions and Responsibilities- Ensure customer data is accurate and actionable using (“SFDC”) systems - Leverage 3rd party prospect and account intelligence tools to extract meaningful insights and support varying client needs - Navigate, analyze and interpret technical documentation for technical products, often including Customer Cloud products - Enhance skills and knowledge by using a Learning Management Solution (“LMS”) for training and certification - Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects - Offer thought leadership in the advanced technical solutions, such as cloud computing - Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials - Collect and codify best practices between sales, marketing, and sales engineers - Other duties, as assigned and necessary4. QUALIFICATIONSRequired Qualifications- Bachelor’s degree in Computer Science or other technical field, or equivalent practical experience (preferred) - 5 years of experience serving in a technical Sales Engineer in an advanced technical environment or equivalent experience in a customer facing role - Prior experience with advanced technologies, such as: Big Data, PaaS, and IaaS technologies, etc. - Expertise and hands-on experience using and managing databases, including knowledge of advanced databases, such as: Map Reduce, Hadoop, Spark, Flume, Hive, Impala, Spark SQL, BigQuery, etc - Advanced working knowledge of Linux, Web 2.0 development platform, solutions, and/or related technologies, such as: HTTP, Basic/NTLM, cookies/sessions, XML/XSLT/XHTML/HTML, etc. - Prior experience and success with Enterprise networking concepts, such as: DNS, TCP, Firewalls, Proxy Servers, DMZ, etc. - Prior success and experience with web application development and integration, such as: REST, SOAP, J2EE, CGI/Java/ASP servlets, Python, etc. - Prior experience with software development platforms and solutions, such as Java servlets, JavaScript, PHP, ASP, CGI, AJAX, Flash, cookies and XML, etc. - Proven strong communication skills with a proactive and positive approach to task management (written and verbal) - Confident presenter with excellent presentation and persuasion skills - Strong work ethic and ability to work independentlyPreferred Qualifications- Master’s degree in Computer Science or relevant technical field - Demonstrated ability to create demo scripts in one of the following scripting/programming languages: C#, Python, Perl, Shell Scripting, and/or similar language - Proven success in the rapid creation of prototype proofs-of-concept and technical demonstrations - Proven ability to complete thorough assessment of client challenges, identification of technical needs of client, and strategically design detailed recommendation - Demonstrated aptitude to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the advanced technology space - Prior experience in mentorship, guidance, and/or management of junior staff - May require advanced knowledge of administrative/development/support consoles for Customer Cloud products