Job Description:- The Head of Collections will be responsible to drive the end-to-end collections strategy and execution across all asset products, geographies and customer segments, ensuring minimal delinquency and optimal recovery rates. - To lead the national collections framework, ensuring compliance, efficiency, and innovation. - To safeguard asset quality by managing internal and external stakeholders across geographies. - Design and implement collection strategies across secured and unsecured portfolios. - Drive performance metrics including credit cost, portfolio-wise resolution rates and cost of collections. - Prepare and present collection performance updates and recovery projections to the Board - Develop annual collection budget, resource plan, and agency targets. - Monitor risk triggers and fine-tune strategy based on analytical insights. - Lead and motivate large teams across multiple locations.Desired candidate profile20–22 years of core experience in retail lending collections both secured and unsecured, preferably at National level role in large banks/NBFCs handling secured and unsecured portfolios.Qualification: Any Graduation/ Post graduate with certifications in Credit/Collections/Analytics preferred (Not mandatory)
Job Title
Head of Collections