TCS hiring!!Role: EUC Operations supportLocation: HyderabadExperience: 5-10Must Have:- 5+ years of experience in IT support, with at least 2 years in an L2/L3 escalation role in enterprise environments. - Strong expertise in troubleshooting Windows 10/11, Microsoft Intune, Windows 365 Cloud PC, and related endpoint services. - Practical knowledge of device compliance, conditional access, user profiles, app delivery, and security policies. - Familiarity with support tools and platforms such as BMC, ServiceNow or other ITSM systems. - Solid understanding of ITIL principles, including incident, problem, and knowledge management. - Experience resolving hardware, software, network, and authentication issues in hybrid or remote-first work environments. - Excellent communication, stakeholder management, and documentation skills.
Job Title
EUC Operations support