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Job Title: CS & Operations – CPA / CPILocation: MumbaiQualification: Graduate / Postgraduate (Any Specialisation)Experience: 3+ yearsJob OverviewWe are seeking a detail-oriented and proactive CS & Operations Executive with strong experience in CPA/CPI campaign management, client servicing, and operational coordination. The ideal candidate will ensure smooth campaign delivery, high-quality execution, and excellent client experience in the performance marketing ecosystem.Roles & Responsibilities:Campaign Execution & Management- Manage end-to-end campaign fulfilment including ad trafficking, QA/testing, and campaign scheduling. - Launch and monitor campaigns as per Release Orders (RO) and ensure all delivery parameters are adhered to. - Optimize CPA/CPI campaigns proactively to meet performance KPIs and drive successful outcomes. - Track daily pacing, conversions, lead quality, and overall campaign health.Client Servicing & Coordination- Serve as the primary point of contact for campaign-related queries, performance updates, and troubleshooting. - Provide prompt and professional support to clients, agencies, and internal teams. - Resolve delivery discrepancies, tracking issues, and technical challenges by coordinating with clients, publishers, and internal tech/support teams. - Work closely with the Sales & Agency teams to ensure campaign expectations and deliverables are aligned.Reporting & Analysis:- Generate detailed weekly/monthly/quarterly performance reports with insights and optimization recommendations. - Analyze campaign data to identify growth opportunities and operational efficiencies. - Maintain accurate documentation of campaign progress, delivery status, and billing details.Operational Excellence:- Ensure proper validation of numbers for billing and coordinate with finance for smooth invoicing. - Maintain strong relationships with publisher partners and internal stakeholders to support seamless delivery.Skills & Requirements:- Minimum 3 years of experience in digital advertising, ad operations, campaign delivery, or performance marketing (CPA/CPI experience preferred). - Strong understanding of mobile advertising, tracking mechanisms (S2S, MMPs), and performance marketing workflows. - Excellent coordination, multitasking, and time-management skills. - Strong analytical abilities with hands-on experience in campaign optimization. - A proactive self-starter with the ability to manage pressure, deadlines, and diverse stakeholder expectations. - Strong communication skills, professionalism, and attention to detail. - Ability to work collaboratively with cross-functional teams.About Ventes Avenues:Ventes Avenues is a leading Mobile Media Company specializing in Mobile Performance & Branding. We serve as a preferred performance and display partner for top international publishers in the Indian market and work with 200+ advertisers and digital agencies.With cutting-edge mobile ad units and an innovative performance-driven approach, Ventes Avenues is disrupting the mobile advertising landscape. Our strengths include multi-level targeting, direct control of premium ad inventory, and a deep understanding of brand and performance requirements.We are driven by technology, precision marketing, and strong industry relationships, ensuring impactful, scalable, and data-backed solutions for our partners.