About the RoleWe are seeking a seasoned and visionary leader to AVP - Global Payroll Operations across multiple geographies in a SaaS-driven environment. The role focuses on driving digital transformation, ensuring global compliance, and strengthening governance, automation, and scalability to deliver an exceptional client experience.Key ResponsibilitiesStrategic & Operational Leadership- Lead global payroll delivery across multiple regions within a SaaS-enabled model. (India & Middle East) - Drive automation, process excellence, and digital transformation to enhance accuracy and efficiency. - Establish robust governance across payroll systems, integrations, and data management. - Ensure adherence to global tax regulations, statutory filings, and audit standards. - Oversee financial governance including cost optimization, pricing strategy, and gross margin management. - Define and monitor SLAs, KPIs, and service excellence metrics.Escalation & Risk Management- Serve as the executive escalation point for critical payroll issues. - Conduct root cause analysis and implement preventive measures. - Build structured escalation frameworks and maintain transparent client communication.People & Leadership Development- Lead and develop large, multi-region teams while fostering accountability, innovation, and collaboration. - Mentor senior delivery leaders and build a strong leadership pipeline. - Monitor performance and productivity through data-driven insights and leadership KPIs.Key Skills & Experience- CA / MBA / Postgraduate with 16–20 years of experience in global payroll leadership within SaaS-led environments. - Deep expertise in statutory compliance, taxation, and multi-country payroll governance. - Strong understanding of payroll technologies, HRMS integrations, and data privacy standards. - Proven track record in financial governance, SLA management, and transformation leadership. - Advanced proficiency in MS Excel and SaaS-based payroll / HR tech platforms. - Demonstrated success in leading large-scale operational and digital transformation initiatives.
Job Title
Associate Vice President - Payroll