Job Title

A legacy of excellence, driving innovation and personalized service to create exceptional customer experiences.About H.E. Services:At H.E. Services vibrant tech center in Hyderabad, you’ll have the opportunity to contribute to technology innovation for Holman Automotive, a leading American fleet management and automotive services company. Our goal is to continue investing in people, processes, and facilities to ensure expansion in a way that allows us to support our customers and develop new tech solutions.Holman has come a long way during its first 100 years in business. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.Join us and be part of a team that's transforming the way Holman operates, creating a more efficient, data-driven, and customer-centric future.Roles & Responsibilities:- Architect and implement scalable test-automation solutions using custom open-source frameworks (Playwright / TypeScript, Karate, K6 performance) and/or Tricentis Tosca, TestIM (low-code) across enterprise platforms – React, React Native, GraphQL API, SAP, .NET, Salesforce, MS Dynamics, Azure, AWS. - Integrate AI and machine-learning capabilities (e.g., Model Context Protocol servers) for autonomous test design, generation, maintenance, and analytics. - Define and operationalize Test Data Management (TDM) strategies to enable secure, reusable, and synthetic data across test environments. - Integrate automation within Azure DevOps (ADO) pipelines, ensuring that execution results and metrics are automatically published to ADO dashboards for transparency and traceability. - Partner with product, development, and DevOps teams to embed automation throughout the CI/CD workflow and enable shift-left testing using mock data and fake APIs. - Establish governance, coding standards, and best practices for automation frameworks. - Lead proof-of-concept initiatives to evaluate emerging AI and automation technologies and measure business value. - Mentor and coach QA engineers and developers to scale low-code and open-source automation across the enterprise. - Present automation strategy, progress, and ROI metrics to leadership and stakeholders.Education and/or Training:- Bachelor’s degree in a related field or equivalent work experience - Additional education, certifications, or other distinctions are a plus - Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)Relevant Work Experience:- 8+ years of progressive QA and test-automation experience; 3+ years in an architectural or enterprise lead role. - Hands-on experience with Playwright (TypeScript/Javascript) for modern UI, API, and K6 performance testing. - Proficiency in publishing automation results to Azure DevOps (ADO) and building Power BI QA metrics dashboards. - Experience testing applications built on React/React Native, GraphQL API, SAP, .NET, Salesforce, and MS Dynamics. - Practical knowledge of Azure and AWS cloud testing strategies. - Familiarity with AI/ML testing capabilities (self-healing, risk-based test selection, automated test generation using MCP servers). - Strong presentation and stakeholder influence skills at technical and senior levels.Planning/Organizing/Managerial Knowledge:- Define and maintain enterprise automation roadmaps aligned to AI and modernization goals. - Plan and govern tool implementation and framework adoption across multiple technology stacks. - Establish and track KPIs for automation coverage, execution efficiency, and quality of automated solutions. - Coordinate and standardize automation processes globally. - Proactive, organized approach to multitasking and prioritization - Solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using standard procedures - Applies expertise to improve efficiency and accomplish objectives within own area of responsibility - Understands the key business drivers; uses this knowledge in own work. Expands fundamental knowledge in own function and broadens skills - Decisions are guided by policies and procedures; receives moderate guidance and oversight from manager - Effectively manages time and consistently meets deadlines with some guidance from manager - Demonstrates accuracy, thoroughness and effectiveness in work - Demonstrates attention to detail and commitment to doing quality work - Adjusts quickly to new or changing assignments, processes and people - Displays professionalism and remains composed when faced with challenges - Learns from experience; modifies behavior to be more effective - Recognizes one’s own strengths and opportunities for growth.Communicating & Influencing Skills:- Excellent verbal and written communication; able to articulate complex technical concepts clearly. - Proven ability to influence decision-making across development, DevOps, and business stakeholders. - Skilled mentor and coach capable of building technical excellence within QA teams. - Strong research and presentation skills - Strong interpersonal and customer service skills - Ability to summarize and express information and ideas in a clear and organized manner - Responds to non-standard requests; investigates with assistance from others as needed - Takes personal responsibility for customer satisfaction and loyalty - Works independently or with others within own area or department to achieve team goals - Identifies and removes barriers to effective teamwork - Listens openly and carefully to others’ ideas and suggestions; respects opposing points of view - Consistently earns trust, loyalty and respect of others - Gathers, clarifies, and applies information to provide timely and effective responses to the needs of both internal and external customers - Offers support to other team members; follows through on commitments - Applies emotional intelligence in responses and reactions - Demonstrates consistency between words and actions