Job Title

Dynamics Developer – Operations Technology Role Profile: We seek a Tech Lead skilled in Microsoft Dynamics (CE) and Power Apps to design, develop and delivery large-scale case management application. The ideal candidate will have strong experience in architecting, designing, and developing enterprise solutions on MS Dynamics/Power Platform. Working with a global team, the role focuses on automating operational use-cases to increase efficiency and reduce risk for Operations users. Collaboration across infrastructure, business teams, and end users is essential. Responsibilities include:• Collaborate with Product Owner, stakeholders, and business analysts to gather requirements, perform technical analysis, and create iterative delivery plan. • Define architecture and design solutions • Implement Dynamics functionality iteratively with comprehensive unit and integration testing • Integrate external systems via Azure Logic Apps, handle data migration, and generate metrics/KPIs • Oversee setup, administration, and user training for Dynamics CE • Integrate AI Builder and CoPilot with Dynamics • Configure security settings for production and other non – prod environments • Support deployments and post-production activities • Lead and mentor a team of developersRequired Skills: • Expertise in Microsoft Dynamic 365 Customer Engagement • Proficiency in Power Apps, Power Automate, Plugins, AI Builder, CoPilot, and associated architecture and design methodologies • Background in Azure, Azure DevOps for CI/CD, and C#.net • Understanding of iterative and agile development practices • Problem-solving and troubleshooting capabilities with sound judgment • Effective communication skillsDesired Skills:• Dynamics, Power Platform, and Azure certifications • Basic knowledge of Machine Learning concepts • Awareness of Enterprise Architecture Patterns • Experience in application testing (functional, regression, performance, integration, etc.) and delivery management throughout the lifecycle • Ability to interact directly with business users at various organizational levels Qualifications: Bachelor’s degree in computer science or a related field, or equivalent experience. More than seven years of experience developing web applications.