Job Title

Job descriptionHR ASSISTANT MANAGER/ Team Lead HR for RecruitmentCompany Name: CyfutureIndustry: IT Services and IT ConsultingCompany Website: Location: Navi Mumbai & NoidaExperience: 4 years minimum in BPOImmediate joiner are preferred• BPO Bulk Hiring:Oversee end-to-end bulk hiring processes for BPO roles(Telesales, CSE, Chat process)Develop sourcing strategies and manage candidate pipelines for large-scale hiring.Coordinate hiring drives, walk-ins, and virtual recruitment events.• Onboarding:Ensure smooth onboarding of new hires in high-volume contexts.Conduct induction sessions for large batches of employees.Monitor and address onboarding feedback for process improvement.• Employee Relations & Grievance Management:Act as the first point of contact for employee concerns in the BPO setup.Manage grievances promptly, ensuring alignment with company policies.Build rapport with employees to foster trust and a positive work environment.• HR Operations:Maintain accurate records for bulk hiring and onboarding activities in HRMS.Conduct compliance audits and generate hiring and attrition reports.Support payroll processes and address onboarding-related payroll queries.• Employee Engagement:Design and execute employee engagement initiatives for BPO employees.Drive floor-level recognition programs to improve morale and retention.Conduct regular feedback sessions to gauge employee satisfaction.• Policy Implementation:Develop and communicate HR policies specific to the BPO industry.Train new hires on workplace expectations and professional behavior.Requirements:• Experience:3.5-6 years in HR with a focus on BPO bulk hiring, onboarding, and employee relations.• Skills:Expertise in high-volume hiring strategies and recruitment tools.Strong interpersonal and communication skills.Proficiency in HRMS, employee management tools, and MS Office.• Personality:High-energy, approachable, and able to manage a fast-paced work environment.Strong problem-solving and relationship-building skills.What we offer:A unique opportunity to join a collaborative work environment in a hyper-growth contextThe chance to grow your professional and technical skills, with real room for career progressionA modern office in a central location in Noida & Navi Mumbai.An employee-friendly compensation structure that includes tax-saving components, where the employee can save taxEmployee Engagement, Festival & Birthday celebrations, team outingsAPPLY:If you could see yourself in this role and are keen to be part of our organisation, we look forward to hearing from you. Please send your resume to rajni.singh@ or connect at 9266392299.The TA team will share the timeline and details of the hiring process during the first call.