Job Title

Entra ID & Active Directory Support EngineerLocation: PuneExperience: 6-10 yearsImmediate joiners preferred. Kindly share resume to Sreenivas.Karanam@ with Sub of "Entra ID" along with notice period. Responsibilities: Provide ongoing operational support for Entra ID and AD to ensure smooth day-to-day operations. Perform regular health checks, performance tuning, and patching for AD and Entra ID services. Troubleshoot and resolve issues related to user identities, access, authentication, and synchronization, including problems with ADFS, Azure AD Connect, Group Policy (GPO), and DNS Configure and troubleshoot Conditional Access Policies, MFA, SSPR, Identity Protection alerts, and risk-based access. Maintain Enterprise Applications (SAML/OIDC apps), app registrations, and service principals Participate in meetings to understand and recommend the best technical, most cost-effective solutions. Develop and enforce security policies to ensure compliance with industry standards. Monitor security threats, investigate security events, and participate in incident response activities. Implement and manage role-based access controls (RBAC) to enforce the principle of least privilege. Provision, deprovision, and modify user identities across Entra ID and AD using established IAM workflows. Manage support requests, policies, device trust, adaptive authentication failures, and user access problems Identify and implement opportunities to automate tasks and improve overall efficiency and security Update knowledgebase and maintain runbooks, SOPs, and KB articles. Qualifications we seek in you! Minimum Qualifications Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required. Level 2 analyst experienced with Microsoft Entra ID (Azure AD) and Active Directory Domain Services (ADDS). Good understanding of IAM, MFA, SSO and Zero Trust best practices. Hands-on experience with Entra Connect, Conditional Access, MFA, SSO, and app integrations Good understanding of endpoint management and network security and Intune Proficiency in PowerShell for automation (MSOnline, EntraID, Graph, AD modules). Preferred Qualifications/ Skills Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Microsoft 365 Certified: Modern Desktop Administrator Associate CompTIA Security+ / CySA+ Experience in large-scale enterprise related to ITES and Telecommunications