Job Title

Job Description - Develop and implement strategies to ensure a positive guest experience that exceeds expectations. - Work collaboratively with department managers to ensure smooth operations across all functions. - Anticipate guest needs and respond promptly and appropriately. - Establish and maintain performance and customer service standards for staff. - Maintain full knowledge of outlet operations, including policies, specials, VIP guests, and events. - Staff the outlet appropriately based on operational requirements. - Maintain strong vendor relationships to assist in purchasing decisions. - Review employee behavior, appearance, and performance regularly. - Conduct daily meetings to ensure all departments are functioning effectively. - Manage budgets and expenses, analyze financial data, monitor sales, and ensure profitability. - Maintain accurate statistical and financial records. - Ensure compliance with licensing laws, health and safety regulations, and other statutory requirements. Job Requirements: - Minimum 5 years of experience handling complete business operations in the Food & Beverage industry. - Proven experience in fast food or quick-service restaurant management preferred. - Strong leadership and team management skills. - Ability to manage budgets, analyze financial information, and drive profitability. - Excellent organizational, problem-solving, and decision-making abilities. - Knowledge of health, safety, and licensing compliance in the food industry.