My client, a global consultancy firm is now building up a technical center with massive hiring on ServiceNow talents. We are seeking an experienced Manager to lead ServiceNow consulting and implementation projects. This role requires a blend of technical expertise, leadership capabilities, and client engagement skills to deliver innovative solutions that drive business transformation.Key Responsibilities Lead end-to-end ServiceNow delivery: Oversee design, development, and implementation of ServiceNow solutions, ensuring alignment with client requirements and best practices. Manage teams and projects: Delegate tasks effectively, coach team members, and ensure timely, high-quality delivery. Strategic problem-solving: Apply critical thinking to structure complex business challenges and deliver actionable solutions. Stakeholder engagement: Communicate clearly and influence decision-making through structured, client-focused interactions. Quality assurance: Review deliverables for accuracy, relevance, and compliance with standards. Drive innovation: Identify opportunities for process improvement and leverage tools to optimize outcomes. Uphold ethical standards: Maintain integrity and professionalism in all engagements.Job Requirements Proven experience in ServiceNow platform customization, workflow administration, reporting, scripting, and third-party integrations. Strong knowledge of ServiceNow components: Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, and workflows. Ability to architect technical implementations, prioritize development efforts, and manage vendor relationships. Familiarity with agile methodologies and project management principles. Proficiency in JavaScript, HTML, CSS, and Web Services. Holding ServiceNow certification is a must: Certified Administrator Certified Application Developer/ Certified Implementation Specialist (ITSM/HR/GRC/VR/ITOM/SecOps) Experience integrating ServiceNow with other enterprise tools. AngularJS or other scripting languages. Exposure to Active Directory and Azure Web Services. Bachelor’s degree in Engineering, Technology, or Computer Applications (BE/BTech, MCA).This role offers the chance to contribute to impactful projects within a supportive and inclusive team culture. If you are interested, please send your CV to s.liao@.
Job Title
ServiceNow Delivery Manager