Job Title

Job OverviewWe are seeking a skilled and motivated Network Engineer to manage, maintain, and support our organization’s network infrastructure. The ideal candidate will have hands-on experience in routing, switching, firewall management, wireless networks, and network security, along with strong troubleshooting and documentation skills. This role involves working closely with internal teams, vendors, and service providers to ensure high availability, performance, and security of the network.Key ResponsibilitiesNetwork & Security Operations- Install, configure, and troubleshoot Firewalls (Fortigate / Sophos) including: - Interfaces, routing, NAT, and security policies - VPNs (SSL VPN, Site-to-Site VPN) - UTM features such as Web Filtering, Application Control, and IPS - Install, configure, and troubleshoot Switches, including: - VLANs, trunking, VLAN interfaces - Routing, DHCP, port security, and spanning tree protocols - Manage and support Routers, including: - Static and dynamic routing - Routing protocols such as OSPF and BGP - Configure and support wireless access points and wireless controllers - Understand and manage different types of internet connectivity and configurationsMonitoring, Troubleshooting & Optimization- Monitor network performance using tools such as Wireshark, Nagios, and SolarWinds - Perform network troubleshooting to isolate, diagnose, and resolve common and complex network issues - Proactively suggest and implement improvements to network performance, capacity, scalability, and reliabilityCloud & Security- Basic to intermediate knowledge of cloud networking and security in: - Microsoft Azure - Amazon Web Services (AWS) - Knowledge of WAF (Web Application Firewall) solutions is an added advantageIT Service Management & Compliance- Familiarity with ITIL processes, including change management, incident management, problem management, and service requests - Document network configurations, procedures, and best practices to ensure consistency and compliance with industry standardsGeneral Responsibilities- Maintain and regularly update network configuration documents - Maintain IT assets, software licenses, and subscriptions - Coordinate with vendors and manage external support engagements - Ensure adherence to SLAs and perform timely escalations when required - Log and manage incidents, service requests, and change requests in the helpdesk tool - Provide after-hours support during emergencies and perform occasional weekend maintenance activitiesRequired Skills & Competencies- Excellent troubleshooting and analytical skills - Proven experience as a Network Administrator, Network Technician, or similar role - Strong knowledge of Routing, Switching, Firewalls, and Wireless networks - Good reporting and documentation skills - Exceptional organizational and time-management abilities - Very good verbal and written communication skills.