Job Title

Entra ID & Active Directory Support EngineerLocation: PuneExperience: 6-10 yearsImmediate joiners preferred.Kindly share resume to Sreenivas.Karanam@ with Sub of "Entra ID" along with notice period.Responsibilities:Provide ongoing operational support for Entra ID and AD to ensure smooth day-to-day operations.- Perform regular health checks, performance tuning, and patching for AD and Entra ID services. - Troubleshoot and resolve issues related to user identities, access, authentication, and synchronization, including problems with ADFS, Azure AD Connect, Group Policy (GPO), and DNS - Configure and troubleshoot Conditional Access Policies, MFA, SSPR, Identity Protection alerts, and risk-based access. - Maintain Enterprise Applications (SAML/OIDC apps), app registrations, and service principals - Participate in meetings to understand and recommend the best technical, most cost-effective solutions. - Develop and enforce security policies to ensure compliance with industry standards. - Monitor security threats, investigate security events, and participate in incident response activities. - Implement and manage role-based access controls (RBAC) to enforce the principle of least privilege. - Provision, deprovision, and modify user identities across Entra ID and AD using established IAM workflows. - Manage support requests, policies, device trust, adaptive authentication failures, and user access problems - Identify and implement opportunities to automate tasks and improve overall efficiency and security - Update knowledgebase and maintain runbooks, SOPs, and KB articles.Qualifications we seek in you!Minimum Qualifications- Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required. - Level 2 analyst experienced with Microsoft Entra ID (Azure AD) and Active Directory Domain Services (ADDS). - Good understanding of IAM, MFA, SSO and Zero Trust best practices. - Hands-on experience with Entra Connect, Conditional Access, MFA, SSO, and app integrations - Good understanding of endpoint management and network security and Intune - Proficiency in PowerShell for automation (MSOnline, EntraID, Graph, AD modules).Preferred Qualifications/ Skills- Microsoft Certified: Identity and Access Administrator Associate (SC-300) - Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) - Microsoft 365 Certified: Modern Desktop Administrator Associate - CompTIA Security+ / CySA+ - Experience in large-scale enterprise related to ITES and Telecommunications