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What impact will you make?Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional servicesDeloitte is where you will find unrivaled opportunities to succeed and realize your full potential.The TeamDeloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.Deloitte Bangalore is seeking Salesforce Product Owner (9+ Years Experience)Role OverviewDeloitte Bangalore is looking for an experienced Salesforce Product Owner to lead strategic CRM initiatives and deliver scalable Salesforce solutions. This role requires strong product ownership skills, deep Salesforce expertise, and the ability to collaborate across business and technology teams to drive innovation and efficiency.Key Responsibilities- Act as the strategic technology partner for Salesforce CRM solutions, aligning product vision with business goals. - Translate Go-To-Market strategies into cohesive Salesforce product roadmaps and execution plans. - Lead requirements gathering sessions, document current and future state processes, and create user stories for Salesforce solutions. - Manage and prioritize the product backlog, ensuring timely delivery of features and enhancements. - Collaborate with cross-functional teams including Sales, Operations, Marketing, Data, and Engineering to deliver impactful solutions. - Oversee implementation of Salesforce Service Cloud and integration with third-party GTM tools. - Define and track KPIs to measure ROI and process improvements. - Identify opportunities for automation and process optimization using Salesforce capabilities. - Ensure compliance with Agile methodologies and manage sprint execution. - Provide leadership to Business Analysts, QA, and Developers for successful delivery of CRM initiatives.Required Skills & Qualifications- Salesforce Certification is mandatory (Administrator, App Builder, Service Cloud Consultant preferred). - 9+ years of experience in Product Ownership or CRM Product Management. - 5+ years of hands-on Salesforce experience, preferably with Service Cloud and Sales processes. - Proven track record of delivering enterprise-scale CRM programs. - Strong understanding of Agile/Scrum methodologies and project management practices. - Expertise in developing multi-year product vision and roadmap. - Excellent communication and stakeholder management skills. - Experience in data analysis and improving data quality. - Previous experience in consulting or high-growth tech environments is a plus.Nice-to-Have- Familiarity with AI-driven CRM solutions and automation tools. - Experience with cloud platforms (AWS, Azure) and DevOps practices.How you will growAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build excellent skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.Our purposeDeloitte is led by a purpose: To make an impact that matters.Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and theCommunities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the worldRecruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about theorganization and the business area you are applying to. Check out recruiting tips from Deloitte professionals.