Job Title

Title: Senior UI UX DesignerLocation: Ahmedabad / BangalorePosition: 1About MilestoneMilestone Inc. is a leading Digital Experience Software and Services company, dedicated to delivering intelligent, AI-powered solutions that enhance engagement and drive business growth across all digital touchpoints.Our mission is to pioneer the distribution and visibility of content through data-driven, AI-led innovation that enables discovery, personalization, and conversion. We are recognized as a Great Place to Work, fostering collaboration, innovation, and continuous learning.About the RoleWe are looking for an AI First UI/UX Designer to design the next generation of intelligent, human-centered digital experiences. This role requires a blend of creative design thinking and technological curiosity — someone who can leverage Generative AI, Conversational and Multimodal UI principles to create experiences that seamlessly blend human intuition with machine intelligence.The ideal candidate will design, test, and iterate intuitive interfaces that integrate AI assistance, personalization, and predictive interaction models, driving usability and engagement across our product ecosystem.Problems We Are Looking to Solve- How can AI be leveraged to simplify complex user interactions and enhance accessibility? - How can we design intuitive, adaptive interfaces that learn from user behavior and evolve dynamically? - How can Generative AI and conversational interfaces create personalized and efficient user journeys? - How can design and AI collaborate to deliver a fluid, humanized digital experience?Key ResponsibilitiesStrategic Vision & Enterprise Leadership- Define and drive the vision for AI-led user experience and design strategy across digital products. - Translate complex ideas into elegant, scalable, and intuitive design systems. - Partner with product, engineering, and data science teams to align on design direction and innovation goals.Operational Excellence & Scalable Growth- Design and deliver wireframes, prototypes, and mockups optimized for cross-device compatibility. - Develop scalable design patterns for AI-embedded interfaces including conversational, predictive, and generative flows.Cross-Functional Collaboration & Alignment- Collaborate with engineers, product managers, and AI researchers to translate ideas into functional experiences. - Work closely with stakeholders to ensure designs align with user and business objectives. - Contribute to shared design systems and maintain UI consistency across products.Customer-Centric Business Impact- Apply user research insights to design AI-enhanced journeys that deliver measurable user satisfaction and business outcomes. - Plan and conduct user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns to deliver user-centered design (UCD). - Continuously iterate based on feedback, analytics, and real-world user data.Ideal Candidate ProfileYou are an experienced designer passionate about creating intuitive experiences powered by AI for B2B SaaS Platforms. You think beyond pixels — about human behavior, intent, and the symbiotic relationship between humans and machines. You love pushing design boundaries with generative tools, data insights, and storytelling through intelligent interfaces.Required Experience & Qualifications- 5+ years of UX design experience; preference for candidates who’ve designed complex, AI-embedded digital solutions. - Proven experience designing Conversational and Multimodal UIs and dynamic AI-assisted experiences. - Proficiency with FIGMA, Adobe XD, Balsamiq, and similar UX tools. - Strong understanding of mobile-first and responsive design principles. - Ability to translate business needs into engaging user experiences. - Excellent communication and storytelling skills with clients and internal teams. - Strong collaboration skills in distributed, cross-functional environments. - Passion for innovation, continuous learning, and emerging technologies like Generative AI, NLP, and multimodal interfaces.Key Focus Areas- AI-Integrated Product Design - Conversational & Multimodal UX - Data-Driven User Experience - Generative & Predictive Design Systems - User Testing and Iterative ImprovementCapabilities- Human-centered, AI-first design thinking - Rapid prototyping and user testing - Collaboration across AI, product, and engineering teams - Research-driven decision making - Strong visual and interaction design senseKPI and Metrics- User adoption and satisfaction scores for AI-driven features - Iteration efficiency through AI-augmented design workflows - Engagement rate and retention improvement from redesigned interfacesWhat We Offer- Competitive salary and performance-based incentives - Comprehensive benefits and professional growth opportunities - Access to AI tools and emerging design technologies - Collaborative, innovation-first environment - Opportunity to shape the future of AI-powered digital experience designHow to ApplySubmit your resume, portfolio, and a short note highlighting your experience in AI-first design, Generative AI tools, and Conversational UX innovations.