Job Title

We are seeking a dynamic Senior Operations Manager to lead audience acquisition and end-to-end management of multiple online and offline events & campaigns, while also driving new business by onboarding new clients for webinar services and B2B offline campaigns.Job Responsibilities:Audience Acquisition- Develop and execute audience acquisition strategies for online & offline events, conferences, and campaigns across industries. - Leverage multi-channel outreach (email/SMS campaigns, social media, tele-calling, affiliates, and database marketing) to maximize attendance and engagement. - Build and maintain high-quality B2B databases, ensuring accurate targeting and segmentation for campaigns.Event & New Business onboarding new clients for webinar services and B2B campaigns- Lead end-to-end execution of multiple events simultaneously, from planning to delivery. - Collaborate with business teams, vendors, and partners to ensure smooth event operations and logistics. - Oversee budget planning, cost optimization, and vendor negotiations to maximize ROI. - Implement data-driven strategies to track and measure event success (ROI, conversion, customer engagement).Stakeholder & Client Management- Manage senior client relationships, ensuring impeccable service delivery and resolution of escalations. - Partner with sponsors, partners, and CXO-level executives to build strategic alliances and long-term engagement. - Align with internal cross-functional teams (sales, marketing, creative, tech) to ensure project objectives are met.Qualifications- 10+ years of experience in audience acquisition, new business acquisition for webinars, campaign management and stakeholder engagement. - Proven track record of driving audience acquisition for large-scale conferences, webinars, forums, or brand campaigns. - Hands-on experience in P&L management, budget optimization, and ROI tracking. - Exceptional leadership, team management, and stakeholder engagement skills. - Strong analytical ability and comfort with CRM tools, data analytics, and reporting dashboards. - Excellent communication, negotiation, and problem-solving abilities. - Bachelor’s degree with MBA/PGDM preferred.