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Job Title: IT Support ExecutiveLocation: NoidaDepartment: IT & InfrastructureReports To: Head of OperationsApply here : Summary:We are seeking a highly skilled IT Support Executive to enabe IT support operations, asset management, and information security while driving the development and maintenance of our SharePoint-based intranet. The ideal candidate will ensure smooth IT operations, secure data management, and effective internal communication through SharePoint, aligning with organizational goals.Key Responsibilities:IT Support & Operations:- Manage the IT support to provide timely and effective technical assistance to employees. - Develop and enforce IT policies, procedures, and best practices to improve system uptime and efficiency. - Oversee incident management, troubleshooting, and resolution of hardware, software, and network issues. - Maintain IT service management (ITSM) tools/Dashbords and ensure SLA compliance for internal users. - Collaborate with stakeholders to understand IT requirements and implement solutions.IT Asset Management:- Establish and maintain an IT asset inventory system, tracking the lifecycle of hardware and software. - Ensure compliance with software licensing and procurement policies. - Optimize asset utilization and manage vendor relationships for IT purchases and services. - Plan for IT infrastructure upgrades and replacements to minimize disruptions.Information Security & Compliance:- Implement and oversee cybersecurity measures, ensuring protection against threats and vulnerabilities. - Develop and enforce data protection and access control policies in line with regulatory compliance. - Conduct periodic security audits, risk assessments, and penetration testing. - Educate employees on IT security awareness and best practices.SharePoint Intranet Development & Management:- Lead the development and enhancement of the company's SharePoint intranet to streamline internal communication and collaboration. - Work with HR, Operations, and other departments to customize SharePoint workflows, document management systems, and portals. - Ensure the intranet is user-friendly, updated regularly, and serves as a central knowledge repository. - Integrate SharePoint with other enterprise applications for seamless digital workplace experience.Qualifications & Skills:- Bachelor's degree in Information Technology, Computer Science, or a related field. - 2+ years of experience in IT support, asset management, and information security. - Strong knowledge of IT infrastructure, networks, and cloud-based systems. - Hands-on experience with SharePoint development and administration. - Familiarity with ITIL frameworks, cybersecurity principles, and compliance standards (ISO 27001, GDPR, etc.). - Strong problem-solving, communication, and leadership skills. - Ability to manage multiple priorities in a fast-paced environment.Preferred Certifications:- ITIL Foundation Certification (Preferred) - Microsoft Certified: SharePoint Administrator (Preferred) - CompTIA Security+ / CISSP (Preferred)Why Join Us?- Opportunity to lead IT operations in a dynamic and growing organization. - Work on innovative IT solutions and digital workplace initiatives. - Competitive salary and professional growth opportunities.If you are passionate about IT operations, security, and SharePoint development, we encourage you to apply and be a part of our innovative team!