Job Title

Job Title: IT SupportRole Overview:We are looking for a proactive and reliable IT Support team member to help maintain our Microsoft 365 environment and provide day-to-day technical assistance to the team. You will play a key role in ensuring smooth IT operations and secure system management.Key Responsibilities:- Manage and administer Microsoft 365 accounts, including user creation, license management, and access permissions. - Provide first-level troubleshooting for hardware, software, and connectivity issues. - Assist with setup and maintenance of Outlook, Teams, and SharePoint. - Implement and support data security practices, including password resets, MFA setup, and activity monitoring. - Support software installations, updates, and system configurations. - Maintain clear documentation for IT processes, troubleshooting steps, and user guides.Ideal Candidate:- Basic knowledge of Microsoft 365 administration. - Strong problem-solving and communication skills. - Ability to work independently and manage time effectively. - Prior experience in IT support or helpdesk roles (preferred).