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Job Description:Our client, a leading AI platform specializing in medical billing operations, is seeking dedicated and detail-oriented Medical Billing and Insurance Claims Specialists to join our team.The ideal candidates will have at least 1 year of experience in medical billing, insurance claims, or a related field and possess strong English proficiency.As part of our client-facing team, you will be providing vital support to client operations by ensuring accurate and compliant medical billing operations through outbound calling, data categorization, and transcript analysis.Key Responsibilities:Outbound Calling:- Make outbound calls to insurance companies and payors to collect essential information, including claim statuses, denial reasons, and any additional relevant details. - Conduct all calls in full compliance with client guidelines and applicable healthcare regulations. - Maintain professionalism and ensure clear communication during each call.Data Categorization and Labeling:- Accurately record, categorize, and label calls or information gathered using the taxonomy and definitions provided by the client. - Ensure all claim statuses and call outcomes are properly labeled for consistency in reporting and easy analysis. - Deliver categorized data in periodic reports or through the portal developed by client, following the requested format and frequency.Call Transcript Analysis:- Analyze recorded call transcripts to extract actionable insights, identifying trends, recurring denial reasons, and other patterns. - Compile findings into periodic reports, providing valuable information to client to support process improvements and optimize workflows.Qualifications:- Minimum of 6 months - 1 year of experience in medical billing, insurance claims, or a related field. - Strong English proficiency, both verbal and written. - Familiarity with healthcare regulations and industry guidelines. - Excellent communication skills with the ability to make outbound calls to insurance companies and payors. - Detail-oriented and able to maintain accurate records. - Ability to work independently while adhering to internal guidelines and procedures. - Proficiency in Microsoft Office Suite or similar software; experience with medical billing software is a plus.Additional Information:This is a full-time position, and the successful candidate will work closely with the clients team to support their AI-powered platform in improving medical billing operations. The role offers an opportunity for professional growth and development within a dynamic, technology-driven environment.