Job Title

Job Scope: Systems Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. The position works closely with internal teams and responsible for configuration and troubleshooting of Karix products. Candidates should be familiar with Ansible or shell scripting, Ultimately, you will execute and automate operational processes fast, accurately, and securely.Job Responsibilities: Implement integrations requested by Internal teams / customers Provide Level 2 technical support and queries coming from Internal teams Build tools to reduce occurrences of errors and improve customer experience Perform root cause analysis for production errors Investigate and resolve technical issues, Deploy updates and fixes Develop scripts to automate visualization Design procedures for system troubleshooting and maintenance 24*7 support, should be flexible for shiftsQualification and Experience: 2-8 years of Experience B.E/B. Tech/BCA/MCA Candidate must be associated with computers & technical background Knowledge and Skills: Linux OS. SQL Queries. Monitoring tool like nagios. Apache/Nginx web servers. Basic Network. Message borker like RabbitMQ, Solace Ansible & Shell Scripting. SVN, Jenkins, Nagios, Dynatrace, Grafana, Prometheus APIs (Rest, SOAP) Application security patching Application High availability, performance and scaling Knowledge of best practices and IT operations in an always-up, always-available service.Why join us? Impactful Work: Solve meaningful real-life business problems by building cutting-edge products. Tremendous Growth Opportunities: Work in a fast-growing CPaaS and product-driven culture with scope for continuous professional development. Innovative Environment: Be part of a world-class team that loves solving tough problems and values innovation. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees.