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Job Title


Founding Implementation & Customer Success Lead


Company : Class AI


Location : Kozhikode, Kerala


Created : 2025-12-18


Job Type : Full Time


Job Description

We’re building ClassAI — a modern, AI-powered school management platform used by K–12 schools across Haryana. The role is on-ground in Rohtak and owns the full customer journey: deployment → training → adoption → support → expansion.What you’ll do• Lead school rollouts end-to-end: discovery, configuration, data setup, go-live• Set up communication automations (incl. WhatsApp message workflows) and role access controls • Train admins + teachers with simple SOPs and practical workshops• Run support operations and coordinate fixes with the tech team• Track adoption KPIs, collect feedback, and convert it into crisp requirements• Enable growth workflows (enquiries, follow-ups, basic reporting)Who should apply• Based in Rohtak (or can relocate immediately)• Strong Hindi + English communication; confident with principals/teachers• High ownership; can run multiple schools independently• Comfortable with Sheets/Excel + WhatsApp + dashboards90-day outcomes• 1–3 successful go-lives with high satisfaction• Daily teacher usage on key workflows• A repeatable onboarding + training playbook that scalesComp & upsideCompetitive salary + performance bonus + ESOPs.How to applySend: Resume + 5–8 line note + current location + joining dateEmail: Mail@ | Subject: Rohtak – Founding Implementation & CS LeadHiring urgently — interviewing and closing within 7–10 days.