Job Title

Role:Integration Architect Experience:8+ Years Availability:Immediate joiners preferredRole Overview We are seeking an experiencedIntegration Architectwith strongServiceNow integration expertiseto design, govern, and optimize a high-scale integration landscape. The role demands a balance ofhands-on technical depth and architectural leadership , especially in environments with40+ integrations , performance-critical systems, and strict governance standards. Key Responsibilities Design, implement, and govern enterprise-grade integrations onServiceNow . Manage and optimize alarge integration ecosystem (40+ integrations) . Analyze integration performance, response times, and throughput. Drive performance tuning, monitoring, and proactive issue prevention. Establish and enforceplatform integration governance standards . Collaborate closely with cross-functional teams in a highly collaborative BT-style environment. Support incident analysis, RCA, and continuous improvement initiatives. Provide architectural guidance while remaining hands-on when required. Ensure scalability, reliability, and observability of integrations. Contribute to future-ready initiatives includingAIOps / GAIAwhere applicable. Must-Have Skills StrongServiceNow integration experience(REST, SOAP, MID Server, APIs). Proven experience handling40+ integrationsin enterprise environments. Expertise inperformance optimization & monitoring . Strong analytical skills for response time analysis and tuning. Hands-on + architectural experience (not just design-level). Platform governance and integration standards experience. Excellent collaboration and communication skills. Good-to-Have Skills GAIA / AIOps exposure. Experience in large telecom / enterprise environments. Knowledge of observability tools and integration monitoring frameworks.