Job Title

Looking to hire a Regional Business Head, based out of Mumbai.About the RoleResponsible for growth and business P&L for Mumbai, Indore and Bhopal region. for a leading quick commerce company. Responsible for complete last mile delivery operation along with dark store management.Responsibilities- Accountability for P&L of the region. - Co- owning the reposnsibility of category, purchase along with central teams for the assigned region - Planning of the business expansion and scaling along with the manpower budgeting. - Responsible for hiring right talents for the region along with gig workforce during festive times. - Leading an overall team size of 6000+ comprising both blue and white collared employees and workers((bikers, delivery people, last mile delivery, pickers, packets etc). - Responsible for maintaining key organizational metrics including on-time delivery, fill rate, IBND. - Responsible for maintenance of stocks / inventory levels within the warehouse to ensure customer orders are fulfilled. - Responsible for customer satisfaction and complaint in regards with service delivery.Qualifications- A senior business operations Head who has 12 to 15 years of experience working across quick commerce last mile delivery oparation or logistics delivery industry. - Should have worked in Western India (Mumbai specifically) market - MBA from premier institute candidate should have handled large volume business, should have experience in launching business in new markets. - Strong in People Management and experience in handling large teams (white & blue collared work force). - Understand the ecommerce and quick commerce industry. - Strong stakeholder management skills as this role requires a lot to deal with corporate teams - Demonstrated verbal and written communication skills, People management, Strong working knowledge of applicable Central, State and local laws pertaining to the employment relationship.Required Skills- Strong influence and interpersonal skills with stakeholder management experience. - Demonstrated verbal and written communication skills. - People management. - Strong working knowledge of applicable Central, State and local laws pertaining to the employment relationship.Preferred Skills- Experience in quick commerce/ dark store management experience - Experience in setting up processes for smooth functioning of business teams.