UKG - TLM ConsultantAbout the Role:Seeking energetic, customer-focused individuals to implement UKG Ready, time & labor management (TLM) offering. As a Sr Solution Consultant, you will be part of a growing dynamic team responsible for the high-quality, complete implementation of our core HRMS product. Qualified candidates are self-starters with exceptional organizational and problem-solving skills who are highly motivated to provideexcellent customer service. Candidates will also possess a general knowledge of TLM concepts and regulations and be comfortable working in a fast-paced, exciting environment.Duties and Responsibilities:- Leveraging your knowledge and experience to consult on best practices and assist clients in designing and building a solution that meets their needs - Working cross-functionally and amongst a team on new customer implementations - Acting as the subject matter expert for clients on the Ready product - Staying up to date on the latest product features and functionality - Driving consistency into Ready delivery practices by leveraging your implementation experience to define processes and best practices for the services organization - Using common excel functions, such as VLOOKUP, to format data files and import into UKG Ready - Proactively communicate with customers and UKG Project Team members to keep them apprised of project status, mitigating and providing solutions for process or product related issues. - Utilizing critical thinking and problem-solving strategies to complete tasks Completing project milestones by due dates and keep project tracking tool updated on a weekly basis - Creating & build custom reports within product - Contributing to team objectives that may have impact on the area/group - Informally mentoring peers based on expertiseBasic Qualifications:- 3+ years’ experience implementing time and attendance software - Demonstrated ability to troubleshoot technical issues - Ability to work on 10 or more implementation projects simultaneouslyPreferred Qualifications:- Experience with Adv scheduler in UKG Ready/WFC/Pro WFM, Dayforce (Ceridian), Infor HCM (CloudSuite HCM), Oracle HCM Cloud, ADP Workforce Now - BS/BA degree or equivalent experience - Comfortable working in an environment in which businesses processes, tools, etc. are still being defined - Excellent communication and consulting skills - Ability to work in a fast-paced team environment
Job Title
UKG TLM Consultant - Time & Labor Management