Job Title

To handle all room reservations over digital media (Telephonic, WhatsApp etc.) for the CompanyTo understand and pass on the Company’s accommodation policy on reservations and cancellationsTo lead the team of Central Reservation Executives and monitor their performanceTo raise and close any concerns raised by the customers during their stayTo handle reservations of Villa & Hotel categories of the Company offeringsTo handle external systems like channel manager, web booking engines, OTA extranets etcTo conduct pricing analytics on regular basis for each business location and suggest price rangesTo perform competitive analysis for each location and suggest modifications in our listingsTo create daily MIS reports and submit them to the reporting manager