Job Title

About the CompanyApeejay Shipping Limited. India's largest privately owned shipping companies (established in 1948).Experience, expertise, world-class service spanning 7 decades, recently completed 75 years.A fleet of modern dry bulk carriers: operating worldwide & Indian coastal trade.Two wholly owned overseas subsidiaries - Surrendra Overseas (Panama) Inc, Panama and Surrendra Overseas (Singapore) Pte Limited.A team of dedicated professionals (both afloat and ashore).An ISO 9001: 2000 company. (Approved by IRQS).Part of the diversified conglomerate “Apeejay Surrendra” group (established in 1910).About the RoleCrew Manager- Senior Mgt levelResponsibilitiesOverseeing selection of cadets/ TMEsEnsuring fulfilment of Training Commitments as per Tonnage Tax scheme if applicableEnsuring timely settlement of dues for floating staffIdentifying talented staff to maintain strong team on all ships, especially critical shipsManaging Relationship with sea staff to maintain high retentionReviewing and handling each complaint, termination, loss of staff and other quality / compliance related issues with respect to FPDParticipating in interview board for deciding promotion of top 4 ranksScheduling assignments of ex and new officers, ensuring due consideration for vessel type and ship specific requirementsEnsure verification of applicable wages, standby wages, other payments due and recovering money in letter of assignmentMonitoring quarterly crew Appraisal reports received from ships and updating records and in co-ordination with CEO take decisions for retention/ re-employment promotion/ training / counselling and ship-board follow upPreparing promotion list for officersMonitoring P&I claims of officers and ratings, for group of vessels assignedBriefing of all officers/ratings joining vessels with ASL policies and systemEmphasis on training of officers and crew on safety and pollution prevention and company‘s expectations from them on quality improvementCo-ordinating with QHSE department, whenever required for coordination of officers / ratings to attend various training sessions and seminarsMaking periodic visit to the vessels in proximate ports for fleet personnel mattersKeeping abreast of current crew budgets /crew costsMonitoring Rank Balance for future projection / requirement for the fleet of vesselsMonitoring competitor resources and research market for new developments in the industry on recruitmentMentoring of Deck cadets, Engine cadets for future career guidance and counsellingLiaising between Unions and maintaining upkeep of DGS rules including RPS rulesOverseeing functioning of the Rest HoursLiaising between vessels and shore pertaining to all MLC related queriesAssisting QHSE department for AuditsAssisting QHSE department in close follow up of all Non-conformitiesBeing in charge of all official communication to the vessel, Agents and technical management offices, consulates, and other officesMaintaining direct contact with officers / ratings / supernumerary lined up to join the group of vessels assignedEnsuring fair, effective and impartial grievance redressal process for seafarers within the purview of company policies and in compliance with applicable laws and regulationsExamining promptly and adequately and responding to any complaint concerning its activities and inform the Director-General about any unresolved complaintEnsuring that requests for information or advice by families of seafarers while the seafarers are at sea are dealt with promptly and sympathetically and at no cost to the seafarersProviding assistance /moral support to seafarer families during medical emergency at home or natural calamityMonitoring and providing moral support to seafarers in case of Medical signoffs and hospitalization abroad to ensure entitled medical benefits and regularly updating and assisting families during the crisis timesEducating seafarers about various welfare aspects including company policies and procedures regarding grievance redressal so as to effectively utilize various welfare systems and facilitiesDebriefing senior officers for evaluation of crew performance and record suggestions for Quality improvement where necessaryConducting well-structured Debriefing of seafarers on their experience while working onboard ships so as to resolve reported complaints related to welfare aspects onboard as per the company policies, seafarer’s rights and procedures and comprehending feedback and suggestions for continuously improving welfare aspects onboard and on leaveEnsuring ASL be in close touch with family of Seafarers, during emergency needs and during happy occasions like birthdays and anniversariesOverseeing application, obtaining & closure of Crew dispensation with the Flag statePerforming any other activities as deemed appropriate from time to time QualificationsSailing Experience as c/o or 2/E ranks