Job Title

Job Title: Software Quality Assurance – ISO and AgileLocation: Chennai-AMBIT ;Flexible to work in shifts, as required by business needs.Experience: 5-7 YearsExperience & Qualifications5–7 years of relevant experience in Quality Assurance for IT services and support projectsStrong expertise in Quality Assurance and Quality Control conceptsExperience in planning and conducting internal quality audits and risk reviewsAbility to conduct process-related training and awareness sessionsExperience in facilitating process implementation across teamsStrong analytical, communication, and interpersonal skillsAbility to work effectively with resources at all organizational levelsAbility to work independently; work-from-office role based in ChennaiProficient in MS Office tools, basic computing, and ExcelKey ResponsibilitiesLead quality initiatives, certifications, and audit cyclesFacilitate process implementation and conduct training sessionsPerform process reviews and quality auditsCollect, analyze, and publish process metrics and insightsIdentify and recommend process improvementsConduct risk assessments and provide early warning reportsRequired SkillsStrong understanding of Quality Assurance and Quality Control conceptsGood knowledge and hands-on experience with ITIL, ISO 9001, and CMMI.Excellent analytical, communication, and interpersonal skillsAbility to collaborate across all organizational levelsSelf-driven and capable of working independentlyProficient in MS Office tools, particularly Excel