Job Title

We’re hiring: Account Manager / Customer Success Manager – Amazon Ads (Hector)If you enjoy strategy more than staring at bid spreadsheets all day, keep reading. If you love execution-heavy grunt work… this might hurt a little.About HectorHector is an Amazon Ads automation and intelligence platform built for brands and agencies that want scale without chaos. We help advertisers automate smarter, move faster, and make decisions that actually show up on the results. We are an Amazon Award Winning tool for Tech Innovation 2025 and seasonal sales strategy.The Role- We’re looking for Account Managers / Customer Success Managers who think like consultants, not operators. - You’ll manage multiple Amazon advertiser accounts across industries, act as the strategic brain for clients, and help them unlock the full value of Hector’s automation capabilities. - You will not be executing Sponsored Ads day-to-day. You will be guiding clients on what to do, why to do it, and how Hector makes it easier. - Think: Amazon-style account ownership, minus the bureaucracy.What You’ll Do- Own and manage a portfolio of Amazon advertiser accounts - Act as the primary point of contact for clients (strategy, not babysitting) - Understand client business goals and translate them into automation and optimization strategies using Hector - Guide clients on campaign structures, bidding logic, budgets, and scaling frameworks - Drive adoption of Hector’s features and automation rules - Conduct regular performance reviews and strategic check-ins - Work closely with product, tech, and internal teams to relay client feedback and use cases - Identify upsell and expansion opportunities by actually understanding the account (rare skill, we know)What You Won’t Do- Daily bid changes - Keyword harvesting at 2 AM - Manual execution of Sponsored Ads - Chasing clients for basic reports Hector already givesWhat We’re Looking For- 1–2 years of hands-on experience managing Amazon Ads accounts - Experience on the agency side preferred (brand side works too) - Strong understanding of Sponsored Products, Sponsored Brands, and Sponsored Display - Ability to think in frameworks, not just tactics - Comfortable managing multiple accounts and stakeholders - Clear communication, structured thinking, and zero fear of client calls - Curiosity for automation, SaaS tools, and scalable growth systemsBonus Points If You- Have worked with large-scale Amazon accounts - Understand AMC or data-driven remarketing concepts - Have handled clients across multiple industries - Can explain complex strategies in simple language (clients love this)Why Join Hector- Strategy-first role, not execution-heavy - Exposure to diverse industries and account types - Direct impact on client growth and product evolution - Fast-moving team with real ownership and learning - You grow as Amazon Ads strategist, not just an operator