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Job Title: Senior Sales & Client ManagementExperience Required: Minimum 5+ YearsLocation: Kochi (or specify)Employment Type: Full-timeJob SummaryWe are seeking an experienced Sales & Client Management Manager who will be primarily responsible for converting qualified leads generated by the marketing team (online and offline) into paying clients. The role involves end-to-end sales ownership—from lead engagement and closure to long-term client relationship management and account growth.Key ResponsibilitiesLead Conversion & Sales Closure- Actively engage and convert online and offline leads generated by the marketing team into confirmed clients. - Follow up on inbound leads from digital campaigns, events, referrals, walk-ins, and partnerships. - Understand client requirements and propose suitable solutions/services. - Conduct sales meetings, product/service presentations, and negotiations to close deals. - Ensure timely follow-ups and maintain a high lead-to-conversion ratio.Client Management & Relationship Building- Serve as the single point of contact for assigned clients post-conversion. - Build and maintain strong, long-term client relationships to ensure retention. - Coordinate with internal teams to ensure smooth onboarding and service delivery. - Handle client queries, concerns, and escalations professionally.Account Growth & Retention- Identify upselling and cross-selling opportunities within existing clients. - Conduct periodic reviews to understand client satisfaction and future needs. - Ensure repeat business and referrals from existing clients.Reporting & Coordination- Maintain accurate records of leads, conversions, and client interactions in CRM systems. - Track lead status, conversion rates, and revenue generated. - Share feedback with the marketing team to improve lead quality and campaign effectiveness. - Prepare weekly and monthly sales performance reports for management.Required Skills & Qualifications- Minimum 5+ years of experience in sales, lead conversion, and client management. - Strong experience in handling inbound leads and closing deals. - Excellent communication, persuasion, and negotiation skills. - Ability to work closely with marketing teams and follow structured sales processes. - Strong time management and follow-up discipline. - Proficiency in CRM tools and MS Office.Preferred Qualifications- Experience in professional services, finance, recruitment, education, or consulting industries. - MBA or equivalent qualification in Sales / Marketing is an added advantage.