Job Title

We are hiring forInternational Voice Process ExecutiveinAhmedabad, Gujarat for Septora Infotech.About Company: Septora Infotech is a leading travel services provider dedicated to making your travel dreams come true.With over a decade of experience in the industry, we specialize in comprehensive travel solutions that cater to all your needs.From airline bookings and luxury cruise packages to reliable ground transportation, we handle every aspect of your journey with precision and care. Our commitment to excellence has made us a trusted partner for travelers seeking seamless, memorable experiences.Mission & Vision:Mission: To provide exceptional, reliable, and personalized travel services that exceed our clients' expectations. We are committed to making every journey seamless, enjoyable, and memorable through: Delivering superior customer service at every touchpoint Offering competitive pricing without compromising quality Building lasting relationships based on trust and reliability Continuously innovating our services to meet evolving needs Ensuring safe and secure travel experiences for all clientsVision: To become the most trusted and preferred travel partner globally, recognized for excellence, innovation, and customer satisfaction. We envision: Setting new standards in the travel services industry Expanding our global network to serve more destinations Pioneering sustainable and responsible travel practices Creating a community of satisfied, loyal travelers Leading through technology and customer-centric innovationExperience:Minimum 1.5 yearsLocation:Ahmedabad, Gujarat (Work from office)We are looking for a confident and service-focusedInternational Voice Process Executivewith1.5 years of experienceinhandling international callsand delivering an excellent customer experience. The ideal candidate must have an excellent command over English, strong communication skills, and the ability to interact professionally with global clients.Roles & Responsibilities:* Handle inbound and outbound international calls with clarity, accuracy, and professionalism. * Address customer queries, provide product/service information, and ensure customer satisfaction. * Maintain call logs, update customer records, and follow all process and compliance guidelines. * Meet quality, communication, and performance standards set by the team. * Collaborate with team leaders to enhance service delivery and resolve customer concerns effectively.Kindly note we are looking for an immediate joiner.