Role Overview: The IT Executive is responsible for ensuring smooth day-to-day operations, system reliability, data security, and technology support across the organization. The role enables business continuity, efficiency, and digital readiness.No. of candidates: 1 Opening,Location: Lower Parel, Mumbai (Opp. Trump Tower)Salary CTC: ₹2,40,000 to ₹3,60,000 per annum plus performance incentives=> Required Skills & Certifications1) Bachelor's Degree in IT, Computer Science, or related field.2) 2-5 years of relevant experience (automotive or service industry preferred)3) Knowledge of networking, system administration, ERP / CRM Tools.4) Strong problem-solving, documentation, and communication skills.=> Key Responsibilities1. IT Operations -- Manage and maintain computer systems, servers, networks, printers, CCTV, and internet connectivity - Provide technical support to employees for hardware, software, and network-related issues - Ensure uptime and performance of all IT infrastructure2. System & Software Management -- Install, configure, and maintain operating systems, ERP /CRM Tools, HRMS, Accounting software, and licensed applications. - Coordinate with software vendors for implementation, updates, and troubleshooting - Maintain user access controls and system permissions3. Data Security & Compliance -- Ensure data backup, recovery, and cybersecurity best practices - Monitor antivirus, firewall, and system security protocols - Maintain confidentiality and protection of employee and customer data4. IT Asset & Vendor Management -- Maintain IT Asset Inventory (Laptops, Desktops, Routers, Licenses, etc) - Coordinate with external IT service providers, ISPs, and hardware vendors - Manage AMC agreements and service renewals5. Process Improvement & Reporting -- Support digitalization initiatives and automation projects - Document IT SOPs, troubleshooting guides, and system workflows - Prepare periodic IT reports for management=> Key Performance Indicators (KPIs)1) System uptime and response time2) Resolution time for IT Issues3) Data security compliance4) User satisfaction feedback
Job Title
Data Analyst / IT Executive