Job Title

Job descriptionHR ASSISTANT MANAGER/ Team Lead HR for RecruitmentCompanyName:Cyfuture Industry:IT Services and IT Consulting CompanyWebsite : Location: NaviMumbai & Noida Experience : 4 years minimum in BPOImmediate joiner are preferred•BPO Bulk Hiring: Oversee end-to-end bulk hiring processes for BPO roles(Telesales, CSE, Chat process) Develop sourcing strategies and manage candidate pipelines for large-scale hiring. Coordinate hiring drives, walk-ins, and virtual recruitment events. •Onboarding : Ensure smooth onboarding of new hires in high-volume contexts. Conduct induction sessions for large batches of employees. Monitor and address onboarding feedback for process improvement. •Employee Relations & Grievance Management: Act as the first point of contact for employee concerns in the BPO setup. Manage grievances promptly, ensuring alignment with company policies. Build rapport with employees to foster trust and a positive work environment. •HR Operations: Maintain accurate records for bulk hiring and onboarding activities in HRMS. Conduct compliance audits and generate hiring and attrition reports. Support payroll processes and address onboarding-related payroll queries. •Employee Engagement: Design and execute employee engagement initiatives for BPO employees. Drive floor-level recognition programs to improve morale and retention. Conduct regular feedback sessions to gauge employee satisfaction. •Policy Implementation: Develop and communicate HR policies specific to the BPO industry. Train new hires on workplace expectations and professional behavior.Requirements: •Experience : 3.5-6 years in HR with a focus on BPO bulk hiring, onboarding, and employee relations. •Skills : Expertise in high-volume hiring strategies and recruitment tools. Strong interpersonal and communication skills. Proficiency in HRMS, employee management tools, and MS Office. •Personality : High-energy, approachable, and able to manage a fast-paced work environment. Strong problem-solving and relationship-building skills.What we offer: A unique opportunity to join a collaborative work environment in a hyper-growth context The chance to grow your professional and technical skills, with real room for career progression A modern office in a central location inNoida & Navi Mumbai. An employee-friendly compensation structure that includes tax-saving components, where the employee can save tax Employee Engagement, Festival & Birthday celebrations, team outingsAPPLY: If you could see yourself in this role and are keen to be part of our organisation, we look forward to hearing from you. Please send your resume torajni.singh@or connect at9266392299 .The TA team will share the timeline and details of the hiring process during the first call.