We are hiring for Team Leader positionJob Responsibilities:- Engaging with various stakeholders to coordinate smooth flow of work. - Training/mentoring staff on the process. - Handling client communications and managing all deliveries of each engagement to ensure the Quality and TAT is maintained. - Mentoring customer service team and ensuring high quality timely deliverables. - Manage and direct the day to day activities.Job Requirement:- On paper team leader experience is required only in voice process (inbound/outbound) - Excellent working knowledge of Excel is required - /MBA/CA inter can apply - Experience range can be between 1 to 4 years - Working shifts & days - Day shift & 6 days working - Fluent communication skills. - Salary- upto 5.50 LPARegards,Neha Khandelwalneha.k@Note: Kindly don't call on any office number. If your CV matches our requirements, I will reach out to you directly.
Job Title
Team Leader BPO