Inside Sales Executive – Mumbai (On-site)This is a full-time, on-site role open only to candidates currently residing in Mumbai. Location: Thane (Mumbai Metropolitan Region)Shift: 7:30 PM – 4:30 AM IST (Fixed, Canada overlap)Employment: Full-time, Permanent Reflective Customer Solutions (RCS) is a specialized contact center supporting Licensed Insolvency Trustees (LITs) across Canada. We handle back-office operations, sales, and client support for federally regulated debt relief programs. Our work directly impacts Canadians facing financial distress, helping them legally reduce their debt through government-approved solutions. We are looking for Inside Sales Executives to join our India team. You will work exclusively with Canadian clients/leads, guiding them through their first conversation about financial relief options. This is not cold calling, all leads are inbound through digital marketing, referrals, and partner channels. ResponsibilitiesMake outbound calls to clients who submit an inquiry on our website.Explain federally regulated financial relief programs in a clear and compliant manner.Build trust through clear, transparent communication.Achieve individual and team sales targets.Maintain accurate records in CRM and follow up consistently.Coordinate with the internal team to ensure smooth application processing.Contribute to sales strategies and team growth initiatives.RequirementsProven sales or collections experience preferred (BPO, financial services, or international voice process).Strong spoken English with a neutral accent.Active listening and the ability to handle objections.Resilience under pressure and the ability to manage emotions.Excellent phone presence and presentation skills.Comfort with CRM systems and multi-tasking.Minimum graduate degree required.Willingness to work permanent night shift (7:30 PM – 4:30 AM IST).What We OfferBase salary plus an attractive performance-linked commission structure. High performers have the opportunity to earn at the top end of the market. Fixed night shift with weekly offs.Growth opportunities in a fast-expanding international business.Modern office environment in Thane.Supportive, performance-driven culture.At Reflective Customer Solutions, your success directly impacts lives in Canada. If you are motivated, persuasive, and want to grow in an international financial services environment, apply now.
Job Title
Sales Counselor