About the RoleWe are hiring a deeply technical Salesforce Architect / Senior Hands-on Developer for a global enterprise client operating in a cloud-first, compliance-driven environment. This role requires strong ownership of Salesforce architecture, hands-on development, and enterprise integrations, with a sharp focus on Salesforce CPQ, Service Cloud, Conga Composer, and Quote-to-Cash processes.You will work closely with cross-functional stakeholders across Sales, Finance, Operations, Security, and Compliance to deliver scalable and high-performance Salesforce solutions across multiple global initiatives.Mandatory Skills (Non-Negotiable)Candidates must have:- Strong expertise in Salesforce CPQ, Service Cloud, and Integrations - At least 1–2 end-to-end Salesforce CPQ implementations, including: - CPQ configuration - Advanced Approvals - Conga Composer - Proven hands-on delivery experience with Service Cloud implementations⚠️ Profiles without real end-to-end CPQ + Service Cloud project experience will not be considered.Key Responsibilities- Lead Salesforce architecture, design, development, and implementation across multiple global programs - Design and deliver Salesforce CPQ and Quote-to-Cash (Q2C) solutions integrated with ERP and finance systems - Architect and enhance Service Cloud solutions including OmniChannel, Knowledge, and case management - Build and maintain Salesforce integrations using APIs and iPaaS middleware with ERP, finance, marketing, and AI platforms - Implement and support Conga Composer for complex document generation and approval workflows - Drive solutions across Sales Cloud, Revenue Cloud, Experience Cloud (Community Portal) - Design advanced dashboards, reports, and analytics for business and leadership teams - Act as technical Salesforce lead and mentor for development teams - Oversee platform upgrades, patches, security fixes, and 24×7 operational support - Collaborate with Security, Quality, and Compliance teams to meet regulatory and data protection standardsRequired Technical Skills- Service Cloud (Must Have) - Salesforce CPQ (Must Have) – Advanced Approvals & Conga Composer - Salesforce Integrations – APIs, ERP, Middleware (iPaaS) - Quote-to-Cash (Q2C) / Order-to-Cash (O2C) - Sales Cloud, Revenue Cloud, Experience Cloud, OmniChannel - Apex, Lightning, SOQL/SOSL - Agile / Scrum deliveryExperience & Qualifications- 10+ years of Salesforce platform development & architecture experience - 5+ years of integration & API experience with ERP, finance, marketing, or AI systems - Proven experience leading Salesforce developers and enterprise delivery programs - Salesforce Developer Certification (Architect certifications preferred) - Experience working in regulated or compliance-heavy environments (Pharma / Healthcare preferred) - Strong understanding of data protection, security, and compliance frameworksIdeal Candidate Profile- Hands-on architect who actively codes and designs - Strong stakeholder management and communication skills - Comfortable working in fast-paced, global delivery environments - Proactive, solution-oriented, and delivery-focused
Job Title
Salesforce Lead