International Airline experience preferred with Cargo Products knowledge & BD/RM understanding as well.Job Purpose- To assist in the development and rollout of new and specialized product categories that align with Air Cargo’s long-term strategic goals. - To support the innovation and enhancement of Air cargo services by integrating market research, product design, and operational efficiencyKey AccountabilitiesProduct Development Support- Contribute to the design, development and marketing of specialized cargo offerings such as perishables, pharmaceuticals, and express delivery services - Ensure product concepts are aligned with customer needs, market demand, and Air Cargo’s strategic objectives.Operational Implementation- Assist in managing and overseeing of product rollout activities, ensuring seamless operational integration across the cargo network. - Coordinate with operations teams to establish efficient handling processes for specialized cargo categories.Market Analysis- Conduct competitor analysis and industry benchmarking to identify emerging trends, opportunities, and best practices for new products. - Provide insights that inform product positioning, differentiation, and continuous innovation. - Work closely with internal teams, including Key Account Management (KAM) and Operations, to tailor products to key accounts and ensure seamless service delivery.Performance Monitoring- Help establish KPIs and develop systems to track the performance of new products, contributing to continuous improvement and alignment with business goals.Stakeholder Collaboration- Work closely with internal teams, including Key Account Management (KAM) and Operations, to tailor product solutions to key accounts and ensure seamless service delivery.Performance Monitoring- Assist in defining KPIs and develop systems to track the performance of new products. - Analyze results and recommend improvements to ensure products remain competitive, profitable, and aligned with business goals.
Job Title
Senior Manager - Airlines Cargo Product Development