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Job Description - BMS SMEQualificationBE/B. Tech in Instrumentation/Electronics/Telecommunication/ ComputersKey Responsibilities-Operations Excellence- To manage DC facilities at a location/region and maintain 100% uptime. - Risk management and mitigation, corrective and preventative maintenance of critical BMS / FAS / Fire Suppression infrastructure ensuring infrastructure is Up and Running 24x7. - Infrastructure related state of art tech / practices that creates competitive differentiators. - BMS related Asset and inventory management, security incident management. - Create and maintain metrics on all aspects of our operation site and utilizing those metrics to drive positive changes. - Establish performance benchmarks, conduct analysis, and identify improvement areas and respond to contingency situations. - Assisting in implementing service methodologies including incident management, problem management, change management, capacity management and reporting. - Review AMC & SLA Compliance, improving the operational procedures to ensure quality service delivery and customer SLAs. - Procurement for Facility Operations related materials and budget management for the assigned locations - Handle Internal & External Audits. - Optional: Experience on Data Center Operation Management & Resource ManagementCustomer/ Stakeholder Management- Maintain transparent, regular and timely flow of communication with management on the state of the Facility Sites and its Operations - Build & maintain professional relationship with the Critical Facility Management Partners, DC Construction Team, Technical Program Managers and Security Team - Liaising with cross functional teams & business leaders to manage capacity and optimize DC Operations safety, performance, reliability, and efficiency. - Handle customers visits/queries - Project Feasibility study as per site requirements - Managing relationships with internal & external stakeholders / partners to constantly improve all our processes and procedures and focus on improving the processes, quality and service delivery standardsTechnical Skills- Provide expert knowledge, guidance, and leadership in the development of the BMS. - Knowledge of utilities such as Generators, Chillers, Cooling Towers, AHU, UPS and PAC, Electrical sub distribution systems, Power Panels, Fire alarm & Suppression systems etc. - Relevant qualification in BMS / automated controls (Preferred on Honeywell EBI, XLS 1000 Fire Alarm Panel) - Hands On experience on DDC Controllers & BMS graphics and logic. - Complete Knowledge of Open Protocols i.e., Modbus 485, Modbus TCP/IP, BACnet-MSTP, BACnet IP, HART, SNMP etc. - Identify opportunities for energy-saving initiatives. - Diversified hands-on experience in complex building management systems and integrations with the other ELV systems i.e. Rodent repellent, Water Leak Detection, Fire Suppression System - Lead and direct internal staff and contractors in the planned, preventative, and reactive maintenance of the ELV systems and software upgrades. - Basic knowledge of IP Networks, Windows Operating System, Web Services. - Complete fault diagnosis and rectification on the whole range of BMS equipment. (Application Servers, Field DDC Controllers & Sensors). - Analysis systems software and hardware issues that may lead to unnecessary failure of services, thereby minimising risk, and inconvenience to building users. - Technical developments particularly associated with new technology in building management and in all aspects of the mechanical and electrical disciplines. - Escalate issues found during maintenance requiring capital investment, e.g., replacement items following repeat maintenance visits - Provide information as requested for risk registers, condition surveys and databases. - Well versed with internal auditing processes and monitoring methodology - To have a customer service centric attitude, effective and decisive leadership having ability to work with distributed teams across the company and have the mindset to manage things 24X7. - Strong leadership and organizational skills - Execution focus with the ability to handle multiple partners in a fast-paced environment - Excellent communications, decision making, conflict management, coaching skills. - Good logical reasoning and reasonable analytical skill - Willingness to travel 25/30% time