Key Responsibilities- Handle customer queries via calls, emails, or chat with professionalism and empathy. - Take complete ownership of queries from initiation to resolution with proper follow-ups and documentation. - Maintain detailed records of customer interactions, feedback, and issues. - Collaborate with internal teams to ensure timely and effective solutions. - Proactively identify customer needs and provide appropriate guidance.Key Requirements- Candidate with excellent command of English (spoken and written). - Strong communication and interpersonal skills. - Prior experience in customer support or call handling preferred. - Proactive, empathetic, and capable of handling users with professionalism. - Ability to multitask, adapt, and remain calm under pressure.
Job Title
Female Customer Support Executive/Inside Sales