Job Title

We at Jio are having open positions for Home delivery Lead.Ideal QualificationAny Graduate, Post Graduate, MBA preferredExperience - Graduate: 4-8 Years / MBA: Min. 2-6 yearsJob Description- Responsible for Jio Home Delivery (JHD) in JC Operation. - Manage and supervise various outbound channels to ensure high service, levels for JHD customers. - Recruit, train & deploy outbound direct sales agents in JC area as, per the given target. - Monitor refresher training on JHD process and product knowledge to, agents. - Drive Lead Acceptance & Lead Delivery on day to today basis. - Ensure JC Level Master Configurations on JHD platform - Agents Stores, PIN Codes, Products. - JC territory planning to ensure 100% manning coverage. - Supervise and manage General Trade & Own Store promoters (xDSS) for, Home Delivery. - Propose improvements to ensure augmented customer experience. - Monitor and gather competition/industry plan, initiatives, policies and best practicesSkills and Competencies- Direct sales, D2C exposure - Knowledge of managing , supervising direct sales teams of min 8-10,people. - Knowledge of product and market. - Knowledge of Direct Sales Practices. - Team Recruitment Skills. - Target orientation - Customer focus